Shipments & Returns
Everyday Free Shipping
We proudly offer free shipping and handling in the US territory. Free Shipping will be applied automatically to all qualifying orders – 50 dlls minimum purchase. Delivery to Hawaii territory aditional cost to the shipping will be apply. Confirmation of the final shipping cost will sent by email to the customer before we process the order In custom made handcrafts or special orders and if necessary boxes 24 inches cubic or larger do not apply free shipping. leap into electronic typesetting, remaining essentially unchanged.
Ships orders to the U.S. within 12 business days from approved payment. Shipping confirmation will be sent to your email. All orders will be shipped via UPS. Special orders may take from 2 to 6 weeks to ship, depending on the nature of the item requested. We will contact you with the estimated delivery time.
For international shipments, shipping costs will be determined by contacting us by email (see “Contact Us”) with your specific location in advance of payment. We will generally provide you the shipping cost by email in less than 24 hours. We ship international orders via USPS or UPS.
Cancellations & Order Changes
If you need to change or cancel your order it is very important that you Email us as soon as possible. Once an order has entered the shipping process, it cannot be changed or canceled. If you have changed your mind about an order that cannot be canceled, you will need to process your order as a return. Please read our return policy below. *Please note that all sales are final for special orders. Special orders may not be canceled once “EL Callejon Art” has transmitted your order to the manufacturer.
“El Callejon Art” wants you to be 100% satisfied with your purchase. If, for any reason, you are unhappy with your purchase, return the item within 15 days for a refund minus a 15% restocking fee. Shipping charges are not refundable . All returns must be in new condition with original packing material. Please send us a email and tell us you discomfort with the retuned item. Merchandise in less than new condition can not be returned.
Visible damages should be noted at time of delivery. All damages must be reported to “El Callejon Art” via email within 7 days of receipt of shipment. Item must be return it in its original packaging. As soon we received the damage item, We will credit or replace for you loss.